Wig-Wag and Kato F3 CBQ & SP units?

CBQ Fan May 3, 2015

  1. CBQ Fan

    CBQ Fan TrainBoard Member

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    Has anyone received theirs yet? I have seen several other dealers list theirs in stock, but have not seen or heard anything.
     
  2. Pete Nolan

    Pete Nolan TrainBoard Supporter

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    I think some list "in stock" in anticipation of a shipment. Distributors may fill orders in the order they were received. Some sources are near a major receiving terminal, whereas others are two sub-terminals away. And so on. Just like Amazon. I sometimes get things the next day; other times I wait a week or more.
     
  3. DCESharkman

    DCESharkman TrainBoard Member

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    I have had mine for 2 weeks from a non supporting vendor.
     
  4. Point353

    Point353 TrainBoard Member

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    If you read the website, you'll find that (of late) George has (also) been working for the Cumbres & Toltec Scenic Railroad.
    As a result, it's said that he's at Wig-Wag only 2-4 days out of the month. No doubt this must be negatively affecting the turnaround time for orders.
    AFAIK, he doesn't have a staff of 77 like that dealer in MD whose name can't be mentioned here.
     
  5. BoxcabE50

    BoxcabE50 HOn30 & N Scales Staff Member TrainBoard Supporter

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    Can you link this news for us? I made a quick pass at the site, but must have missed it.
     
  6. Point353

    Point353 TrainBoard Member

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  7. Eagle2

    Eagle2 Staff Member TrainBoard Supporter

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    It does appear things might be complicated there. I do note that no mention is made of delays, but they do mention that pre-orders are filled first (an unfortunate side-effect of forces beyond any retailer's control). For those who have orders in, I would suggest trying direct contact (phone or email)
     
  8. BoxcabE50

    BoxcabE50 HOn30 & N Scales Staff Member TrainBoard Supporter

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  9. subwayaz

    subwayaz TrainBoard Member

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    I tend to agree with you, and being here locally near Wig Wag they are a small organization and missing one employee probably throws a wrench into the entire process. Patience I would say in this case and you will indeed receive what was ordered.
     
  10. CBQ Fan

    CBQ Fan TrainBoard Member

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    I got a shipping notice email from them yesterday, should be my Q units. I hate to call and ask when a forum can tell you pretty quickly if you are like everyone else or the outlier.
     
  11. NorsemanJack

    NorsemanJack TrainBoard Member

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    Same here. My supplier is not necessarily popular with the masses, but I always get what I preordered before news of the shipping even hits the streets. Personally, I don't care if my retailer's owner spends 11 months of the year in Antarctica taking photographs of penguins, as long as I get what I pre-ordered promptly. If not, then I find another supplier.

    Brian: I think you'll be very pleased with the Q units. I even bought an extra B unit just for the heck of it. While way out of line prototypically, it looks real nice between the pair of F2 A units recently released.
     
  12. CBQ Fan

    CBQ Fan TrainBoard Member

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    Typical awesome Kato quality!!!
     

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