Fox Valley Contact?

cbg May 16, 2013

  1. cbg

    cbg TrainBoard Member

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    I have been trying to connect with Fox Valley for quite some time now with no luck. Sent several e-mails, phone calls, etc. with no return communication. Is everything okay with them? Back in February I did communicate via e-mail on sending my Hiawatha loco in for some work and have not been able to find out the status. Hope all is well with them, and the loco...
     
  2. Senior Chief

    Senior Chief TrainBoard Supporter

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    I am assuming that you used the 'info@foxvalleymodels.com' e-mail address?? I have talked to them twice in the last few months and they have been nothing short of responsive. Had a response within 24 hours and parts within a week. :) All and all they have been outstanding. I hope you hear from them soon. Andy
     
  3. Primavw

    Primavw TrainBoard Member

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    Same here... just spoke with them on Monday supposedly will have parts by end of week.
     
  4. Senior Chief

    Senior Chief TrainBoard Supporter

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    Check your private messages, I contacted FVM and was told to have you contact them at the address I sent you. Hope this helps, they are expecting you..... Andy
     
  5. cbg

    cbg TrainBoard Member

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    Got a response from them yesterday. Thank you for your help. Glad to hear all is well with them....
     
  6. CBQ Fan

    CBQ Fan TrainBoard Member

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    I emailed them awhile back and got a quick response.
     

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