I wonder if Amtraks new service guarantee will be the end of the line for Amtrak. With unconditional guarantee to passengers of a satisfied ride or money back for any reason ANY. Seems to me Amtrak is going to loose any money they may make. Now don't get me wrong I think they need some kind of plan similar to this or like the Coast Starlight plan. But if someone just says the they were not happy because they didn't have a seat on the water side or mad because the train was 20 minutes early they get there money back is kind of crazy to me. There are too many shady people who will take advantage of it. Everytime you call Amtrak you hear so many days left to the new service. After the 4th they should then start saying so many days left till were wiped out for money.