User name with strikethrough/bouncing email

steveeusd Nov 11, 2010

  1. steveeusd

    steveeusd TrainBoard Member

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    Hello--

    My username is struck through with a message stating my email address is invalid, where emails are being bounced. I checked my email address. It's valid and still listed correctly in my profile.

    Can you look into this please?

    Thanks,

    Steve Williams
     
  2. BoxcabE50

    BoxcabE50 HOn30 & N Scales Staff Member TrainBoard Supporter

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    Steve-

    Check it now.

    If still using the same email as when you registered, then it's hard to say exactly what happened. If this happens again or it continues, you might wish to check with your ISP tech support. It would not be something we could rectify from here.

    Boxcab E50
     
  3. Flashwave

    Flashwave TrainBoard Member

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    Odd. Now mine's doing it. I did change my e-mail from my original, but that has been a fewq months. Did you guys rollback the user records for some reason? Or maybe the host server did it?

    EDIT: It's showing my old e-mail, so I switched it over again.
     
  4. BoxcabE50

    BoxcabE50 HOn30 & N Scales Staff Member TrainBoard Supporter

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    If you change your email, and don't also change it in your profile, it will show a strike through. However, what you are seeing today could be something connected with many changes ongoing, for the upgrade. I've checked your settings and you should be OK now.

    Boxcab E50
     
  5. Flashwave

    Flashwave TrainBoard Member

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    What I figured anyway, since I hadn't touched my profile info recently. No biggie.
     
  6. FriscoCharlie

    FriscoCharlie Staff Member TrainBoard Supporter

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    Once a person changes their e-mail, they still have to contact support by clicking on Contact Us at the bottom.

    Charlie
     

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